Career · FORTUNE
Fortune #02
Good fortune
Instead of asking whether the work is good, ask about one changeable part, such as a confusing section or missing evidence.
QUOTE CARD
A quote for you
“ความกระตือรือร้นที่เปี่ยมล้น ผสานกับวิจารณญาณและความเพียรพยายาม คือคุณสมบัติที่นำไปสู่ความสำเร็จได้บ่อยที่สุด”
— เดล คาร์เนกี
นักเขียนและวิทยากรชาวอเมริกันด้านการสื่อสารและความสัมพันธ์ในงาน
- Person
- Dale Carnegie
- Source work
- As quoted in A Joke, a Quote, & the Word: Feed Your Body, Soul and Spirit (2006) by Ronald P. Keeven, p. 147
- Source text
- Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.
STORY & REFLECTION
A question that produced usable feedback
Guidance-based illustration · A question that produced usable feedback
Illustrative scene: A report writer asks a colleague, “What do you think?” and hears, “It is okay.” They still do not know what to revise before submission.
Next time they ask, “Is the conclusion clear on page one? Which sentence slows you down?” The colleague identifies two spots, and the conversation stays about the document rather than personal ability.
OPM advises feedback tied to a situation, behavior, and impact rather than vague calls to “communicate better.” A concrete example makes improvement easier to act on.
Useful feedback need not be long. It should name something the recipient can change and check again.
Reflection
Feedback works best when tied to actual work.
A small action today
Ask a colleague what one deliverable could improve.
A question to reflect on
Which piece of work would benefit from one concrete example of feedback?